Peoplecert CASM Questions 2025 - All Subjects Covered
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Peoplecert Certified Agile Service Manager V2.1 Sample Questions (Q34-Q39):
NEW QUESTION # 34
Which of the following roles should be included in an Agile Service Management Team?
Answer: C
Explanation:
An Agile Service Management Team typically requires a Leader who guides the team in applying Agile practices, ensuring collaboration, and delivering value. Let's evaluate the roles:
A . Correct. A leader is necessary to inspire, guide, and ensure the team adheres to Agile principles. This role may overlap with an Agile Service Manager or Scrum Master.
B . Incorrect. While developers may be part of service delivery teams, they are not mandatory for every Agile Service Management team, which focuses more on service processes.
C . Incorrect. Designers may contribute to specific tasks, but they are not core members of Agile Service Management teams.
D . Incorrect. While the customer provides input, they are not part of the team but rather a stakeholder.
Reference:
ITIL 4 Service Value Chain: Roles and responsibilities in Agile Service Management.
NEW QUESTION # 35
How does the Agile Service Manager serve the Team?
Answer: A
Explanation:
The Agile Service Manager primarily serves the team by removing impediments that block progress and ensuring smooth delivery. Let's assess the options:
A . Incorrect. While customer focus is important, this responsibility lies with the Product Owner or similar roles, not primarily the Agile Service Manager.
B . Incorrect. Writing user stories is a responsibility of the Product Owner or team members, not the Agile Service Manager.
C . Correct. The Agile Service Manager supports the team by identifying and eliminating obstacles to ensure their progress and efficiency.
D . Incorrect. While some aspects are relevant, only C accurately reflects the primary role of an Agile Service Manager.
Reference:
Scrum Guide 2020: Role of the Scrum Master in removing impediments.
NEW QUESTION # 36
Who makes the decision to release an Increment?
Answer: B
Explanation:
In Scrum and Agile practices, the decision to release an increment typically lies with the Product Owner (or Agile Practice Owner in service contexts) because they are responsible for maximizing the value of the product and ensuring alignment with business needs.
A . Incorrect. While the team delivers the increment, the release decision is outside their authority.
B . Correct. The Agile Practice Owner is accountable for ensuring that a release aligns with business goals and customer needs.
C . Incorrect. The Agile Service Manager focuses on process facilitation, not increment releases.
D . Incorrect. The team supports increment development, but the release decision remains with the Agile Practice Owner.
Reference:
Scrum Guide 2020: Role of the Product Owner in release decisions.
NEW QUESTION # 37
What is the term for a process that has enough value that people are willing to use it initially?
Answer: B
Explanation:
A Minimum Viable Process (MVP) is the smallest functional version of a process that delivers enough value for initial use while allowing for iterative refinement.
A . Incorrect. "Minimum Value Process" is not a recognized term in Agile.
B . Correct. The MVP concept aligns with Agile principles, focusing on delivering value early while enabling incremental improvements.
C . Incorrect. A Beta Release applies to software products rather than processes.
D . Incorrect. A Proof of Concept demonstrates feasibility but does not necessarily deliver usable value.
Reference:
Lean Startup by Eric Ries: MVP concept.
Agile principles: Iterative delivery and customer feedback.
NEW QUESTION # 38
Which of the following are NOT included in a Sprint Review?
Answer: B
Explanation:
The Sprint Review focuses on inspecting the increment and adapting the backlog, not on identifying improvement actions for the team.
A . Correct. Discussions on successes are part of the Sprint Review.
B . Correct. Challenges faced during the Sprint are addressed in the Sprint Review.
C . Incorrect. Reflection on what to do differently is a key focus of the Sprint Retrospective, not the Sprint Review.
D . Correct. Reviewing the state of the backlog is a central activity in the Sprint Review.
Reference:
Scrum Guide 2020: Sprint Review and Retrospective distinctions.
NEW QUESTION # 39
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